Customer Support

Customer Support/Frequently Asked Questions

Contact us

Let us know your thoughts!
Please do not hesitate to contact us using the inquiry form or by phone.
Consultation

We will have a preliminary interview to assess your current situation.
After listening carefully to your initiatives, we can discuss the best choice for you and for our company!
Providing advice and planning

We will draw up a plan for production and delivery to our company.
Let's plan together how you will grow and deliver your products to us!
Implementation/
Production

Based on the plan we draw up together, you will work on production.
Deliveries

Once you deliver your crops to us, we will take care of the rest.

Is it possible to have stable shipments throughout the year?
Utilizing 10 farms in Kyoto Prefecture and adjust the harvest time, we can grow and deliver fresh Kujo Negi all year round.
How large is your farm?
With a total area of 50 hectares, our group has the largest cultivation area of Kujo Negi in Kyoto Prefecture.
Is it possible to have your cultivation and pest control history submitted?
Since we are accredited by the GLOBAL G.A.P., an international standard that certifies proper agricultural practices, we can quickly obtain a trace.
What is the minimum lot size for shipping Kujo Negi?
We can ship from 1cs.
For other products, we will determine the minimum lot after acquiring the details of the delivery address, etc.
Do you handle products other than Kujo Negi?
Taking advantage of our nationwide network, we can also offer products other than Kujo Negi. Please contact us about the products you are looking for.

If you have any questions or concerns,
please feel free to contact us.